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On March 14, the Curacao Court ruled that Cyberluck is responsible for its sub-licensees. It ordered the company to pay the Turkish player his money. It was quite a journey…
UK Gambling Commission looked into the process of complaint management. After reviewing 34 operators, it published tips on how to handle player complaints. The Gambling Insider talked to Felix Faulkner,…
Winning big sometimes becomes a curse rather than a blessing. A player known as “Emma” thought she won a total of 13 million SEK in Mega Cash Stacks released by…
If you face a problem with a casino, you can contact not only the regulator who issued its license, but also an Alternative Dispute Resolution (ADR) organization. eCOGRA is one…
Bob Casino was discussed on many websites in April last year. At the time, it refused to pay the player almost a million euros. Everything was fine until the player…
Players always complain about casinos. It is easy to do, as there are many websites where casino partners act as an independent party in disputes. You can also leave a…