Basic Information
Website: https://casino-xo.com/
Established: 2024
Restricted Countries: Aruba, Belarus, Bonaire, Curaçao, France, French Guiana, French Polynesia, French Southern Territories, Netherlands, North Korea, Saint Martin (French Part), Spain, United Kingdom, United States, Virgin Islands British, Virgin Islands U.S.
Licences: Curacao
Payment Information
Deposit methods: Bank Transfer, Bitcoin Cash, Bitcoin, Dogecoin, Ethereum, Litecoin, Maestro Credit Card, MasterCard, Neosurf, Neteller, Revolut, Skrill, Tether, Tron, Visa Credit Card, Apple Pay, Google Pay, Interac, MuchBetter, Rapid Transfer
Withdrawal Methods: Visa, MasterCard, Bank Wire Transfer, Bitcoin, Ethereum, Tether, Skrill, Neteller, Paysafe Card, Interac, MuchBetter, Neosurf, Rapid Transfer, Bitcoin Cash, TRON, Dogecoin, Litecoin
Currencies: Euros (EUR), Kazakhstani tenges (KZT), US dollars (USD)
Users Support
Available Languages: English, Kazakh, Russian
Email Address: [email protected]
Live Chat: yes
Casino Rating
Review
CasinoXO offers players in New Zealand and around the world everything to have a fun experience. It doesn’t overwhelm gamblers with tons of bonuses, but generously rewards new members for joining. The VIP program and a bonus shop are there to keep players engaged.
The site is translated into three languages, including English. It’s licensed in Curacao and accepts players from around the world. There are just a few restricted countries, including the USA, France, Spain and Netherlands. The full list is provided in section 3.3 of the T&Cs.
Responsible Gaming
There are several key controls available within the player account settings. Deposit limit can be set for a day, week or month. Self-limitation and self-exclusion are two other tools. Both have a similar effect of restricting play for a selected period of time. But the difference is that self-limitation can be lifted with a 24-hour delay, whereas self-exclusion can be set for a longer period and can’t be lifted.
Payments
When players sign up, they should choose their preferred currency, and there won’t be a lot of options. EUR will be the currency that is available to gamblers from most of the world, including from NZ. The range of banking options is generally pretty impressive as CasinoXO has integrated plenty of payment methods. There are eWallets, bank cards, bank transfer, cryptos and even vouchers.
Withdrawals
Before attempting to cash out funds, players need to fill their casino profile and confirm their email and phone number. It’s also worth pointing out that CasinoXO won’t lock the amount to be withdrawn. The funds will be available for betting after a withdrawal request until the request is approved and processed. Here are some other key things to know.
- Players must wager every deposit at least twice if they have a “Beginner” status. Members, who advance to a higher level are required to wager their deposit just once. This will ensure that withdrawals are free. If the deposit playthrough isn’t complete, the gaming site can charge up to 20% fee.
- There are a bunch of games that CasinoXO doesn’t want players to play when they are in the process of wagering a deposit. Section 7.15.3 lists those titles and says that if members complete the wagering mostly by playing those games, they’ll still charge up to 20% fee for withdrawals.
- It’s also important to note that the operator can take up to 21 days to verify winnings. And until verification is done, withdrawals will be paused.
Payments aren’t processed on weekends and holidays. The maximum that can be withdrawn within a certain period of time is limited. And the limits can be changed if the casino thinks that a player behaves suspiciously. Here are the withdrawal limits:
- €1,000 / 24 hours
- €3,000 / 60 hours
- €6,000 / 144 hours
- €15,000 / 14 days
- Over €15,000 / 30 days
When CasinoXO members reach the top levels, they get the privilege of negotiating increased limits with their VIP managers.
CasinoXO Bonuses
There aren’t many bonuses that Kiwi players get on a regular basis. But the welcome pack offers 7 bonuses. Plus, a weekly cashback is there to encourage activity. There are also some loyalty rewards and a bonus shop to spend VIP-points collected simply for placing wagers.
Welcome Bonuses
At the time of writing this CasinoXO review, there are seven bonuses on the menu for new members. Each of the seven first payments get players something extra to boost their balance. Moreover, it’s always two sets of promos to choose from.
- 105% + 105FS / 125% + 125FS
- 62% / 97%
- 50% + 52FS / 65% + 75FS
- 60FS / 77FS
- 70% + 60FS / 75% + 75FS
- 100FS / 144FS
- 90% / 115%
The package must be claimed within 7 days from joining the casino. The turnover is x35, but it’s applied to the sum of bonus and deposit. Players should upload at least €15 to claim the promos. One of the things that some gamblers would appreciate is that CasinoXO doesn’t set the max bet limit during the wagering. But the max win you can get from a bonus is x15.
Cashback
Every Friday some players get a cashback, which can be up to 12%. To be eligible, players must climb to the Beginner Pro level, which is the second lowest. With every level upgrade, players get a better cashback offer with a higher % and lower wager.
- 2%, x10 playthrough
- 3%, x10
- 3%, x8
- 4%, x8
- 5%, x8
- 5%, x6
- 6%, x6
- 7%, x6
- 7%, x4
- 8%, x4
- 9%, x4
- 9%, x3
- 11%, x2
- 12%, x1
As CasinoXO members level up, they also get a special bonus and some additional benefits. Birthday presents, VIP tournaments, more options to buy in a bonus shop, etc.
Most online casinos in New Zealand offer an abundance of bonuses, but this operator chose to set up a bonus shop instead. Players accumulate VIP-points and then exchange them for bonus credits at the shop. As mentioned earlier in this review, when players upgrade, they get a bigger selection of offers to buy.
Games
CasinoXO offers a decent selection of games. Some of the key providers are missing, but the operator is most likely to add them over time. The selection of slots is good, and there are dozens of live casino titles and table games.
The operator made sure that navigating games is smooth and hassle-free. The selection is divided into several key categories (slots, new, hot, jackpots, live casino, table games), and Kiwi players can filter it by providers or use a search bar. There are also different collections that might be helpful in finding titles of similar type or featuring similar mechanics and themes.
Customer Support
Players can use live chat to contact CasinoXO support. But they’ll first talk to a bot, and if it’s unable to help, then they get an option to contact a manager. Customer support is available 24/7.
Conclusion
CasinoXO is a nice place to gamble. It has a good selection of games and a range of tools to keep gambling under control. There are fewer bonus offers than online casinos generally offer, but the bonus shop, loyalty rewards and tournaments make up for it.
CasinoXO Bonuses
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