Licences: Malta Gaming Authority
Currencies: Canadian dollars (CAD), Euros (EUR), Japanese yen (JPY), New Zealand dollars (NZD), Norwegian krone (NOK), Polish zlotys (PLN), US dollars (USD)
Min deposit: €20
Min withdrawal: €20
Available Languages: English, Finnish, German, Norwegian, Russian
Email Address: [email protected]
Live Chat: yes
This is an operator that offers a fun, engaging casino environment. Players find themselves on an exotic tropical island with lots of incredible games and a variety of tournaments to boost the entertainment. Read this Kakadu Casino review to find out pros and cons of joining this venue.
The site is a member of a gambling family that also includes Arlekin Casino and AboCasino. They all share colorful website design and similar bonuses. Despite many similarities only Kakadu has acquired MGA license, whereas two other brands are licensed in Curacao.
Clear and concise documentation is one of the things players will appreciate. You’ll easily find and understand rules and every bit of information about how things work. And customer support in English and German is there for you 24/7. Here are some things to note as they aren’t common:
- Account verification must be done within 30 days of joining Kakadu Casino or before uploading 150 EUR, whichever comes first.
- According to section 10 of the Terms and Conditions, low-risk roulette play is considered fraudulent. These are bets that cover 25 or more sectors out of 37.
Players from over 50 territories aren’t allowed to play at Kakadu Casino, including the USA, UK, and Australia. Fortunately for kiwis, New Zealand is not in the list. Check out section 3 of the T&Cs for the complete list. In addition, there are various restrictions and rules applied to certain countries.
- Gamblers from Sweden aren’t eligible for any promos, including a VIP program and an accumulation of loyalty points.
- Players residing in Germany are also at a disadvantage as they have to pay a 5.3% fee for every real-money bet, except for when they play live dealer titles (section 6 of the T&Cs).
A monthly deposit limit of up to 1,000 EUR can be set to avoid the risk of overspending. To further protect gamblers from the possible negative impact of gambling, there is a reality check option. When activated, players will receive pop-up messages every hour and will have no choice but to stop gambling for 5 minutes every time.
Players seem to be well protected against unfair treatment. There are a few steps they can take when feeling mistreated. First, they should contact Kakadu customer support. Then there’s ThePOGG, a reputable iGaming website that helps the parties resolve issues. The last resort is the Maltese gambling regulator, MGA.
Only a few currencies are accepted: EUR, USD, CAD, NOK, PLN, NZD, and JPY. There are multiple banking options popular worldwide, as well as a select number of solutions available only in some countries. All sorts of options can be used, from bank cards and e-wallets to wire transfers and online banking. The minimum and the maximum to upload or withdraw are 20 EUR and 1,000 EUR. But there are a few exceptions, depending on the methods selected.
3x deposit playthrough must be completed before withdrawals are unlocked. If money is uploaded more than one time with no bets placed, the total sum of the deposits must be wagered. In case this condition isn’t met, NZ players may be charged a withdrawal fee.
If you plan to use VISA and MasterCard payments, make sure to read section 12 of the T&Cs. Certain countries can’t use either of the methods for cashing out. New Zealand players can withdraw using VISA, but not MasterCard.
Verification is mandatory when the cumulative sum of withdrawals is 2,000 EUR. Kakadu Casino may require ID documents and a selfie with this document and a special sign. The operator also reserves the right to call the phone number provided in the profile.
The standard withdrawal limits are €1k, €2.5k, and €10k per day, week, and month, respectively. But once you reach high VIP levels, you enjoy individual limits. The good news for members of all statuses is when they win progressive jackpots, they are paid in full. At the time of writing this Kakadu Casino review, the operator reserves 3 days for processing withdrawal requests.
Rewarding players is something this operator does continuously. Right from the beginning, you’ll get a nice pack of promos, and after that enjoy weekly bonuses. Wagering is on a higher end, but still acceptable. The loyalty program and tournaments are also there to make the experience more engaging.
To make sure you have an excellent first Kakadu Casino experience, the operator releases a series of rewards for the first three deposits available to NZ and many other players. The cumulative value of these bonuses reaches 4,450 EUR + 150FS. All three require the same min amount to be uploaded, which is 20EUR/30NZD.
- 100% up to 4,000EUR + 100FS. Use bonus code CLASH4000 to receive up to 4,000 EUR. Otherwise, the max bonus is 250EUR.
- 50% up to 300EUR/450NZD
- 75% up to 150EUR/200NZD + 50FS
Turnover of 40x is applied to all bonuses. Free spins must be activated within 3 days, and whenever players cancel the match deposit bonus, free spins get canceled as well. Spins are released by 25 for four days. Their maximum win is 150EUR/200NZD.
High-Roller Welcome Bonus
Players willing to make a large first deposit will benefit from a special promo: 50% up to 1,000EUR/1,500NZD. The increased max bonus amount isn’t the only good thing about it, players will also have 30 days to complete 40x turnover. The max win is 15,000EUR/20,000NZD.
There are a couple of nice weekly promos. But the casino unlocks them only after the Welcome pack is used. You get 7 days to wager promo money 40 times.
- On Tuesdays, Kakadu treats depositing players with some free spins. To claim them, deposit 25 EUR/30NZD or more and enter the SPINS promo code. The more you add to your account, the more spins get credited. There are 25, 50, or 100FS.
- Wait for Thursdays if you want some bonus credits instead. Thursday deposits made using the code HIGH, unlock a 40% bonus of up to 300 EUR. The min amount to upload is 20EUR/30NZD.
Loyal Kakadu Casino members get extra rewards participating in the operator’s 12-tier VIP program. 1 point is credited for every 40 EUR spent, and it won’t be difficult to earn your first loyalty reward as a new member just needs to collect 50 points. That’s when they get a first taste of what’s coming. It all begins with 50 free spins and reaches the level when there aren’t only lucrative bonuses plus cashback but also a VIP manager and personal cashout limits.
Cashbacks aren’t given to everyone. NZ players should earn them as this bonus is unlocked only when the 7th level is reached.
- Up to level 9, Kakadu returns a share of all deposits made during the previous level. On the negative side, however, you’ll have to wager the money just as a standard bonus. The turnover is 40x or 30x.
- But once you reach level 10, it’s a conventional cashback that is calculated based on the weekly losses. Unfortunately, the turnover remains high – 40x.
Kakadu Casino has integrated an incredible number of titles across all verticals. Certain games are restricted in some countries, but the majority of players will have the entire collection to enjoy. Read section 4, Availability of Games, of the T&Cs to learn more about restrictions. Again, no restrictions applied to New Zealand.
To help players navigate this massive catalog, there are a few collections available in the casino lobby. Look through them as there are plenty of interesting options. If your ultimate goal is to try and hit the progressive jackpot, this is a great place to be. This site has the Jackpot Games category that includes dozens of titles that feature both small, medium, and large prize pots. Other exciting collections to check out are Buy Bonus and Accumulating.