Slotstars Casino Review NZ

Basic Information

Website: https://www.slotstars.com

Established: 2018

Restricted Countries: Australia, Austria, Belarus, Belgium, China, Cyprus, Czech Republic, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Iran, Israel, Italy, Lithuania, Mexico, Netherlands, Pakistan, Philippines, Poland, Portugal, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, Spain, Switzerland, Turkey, Ukraine, !United States,

Virgin Islands U.S.

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Licences: Malta Gaming Authority, UK Gambling Commission

Software: 1x2gaming, Amaya, Authentic Games, Bally Technologies, Barcrest, Big Time Gaming, Blueprint Gaming, Amusnet Interactive (EGT), ELK Studios, Evolution, Eyecon, IGT, iSoftBet, Light & Wonder, Lightning Box, Merkur Gaming, Microgaming, NetEnt, NextGen Gaming, NoLimit City, Nyx Gaming, Oryx Gaming, Play'n GO, Playtech, Pragmatic Play, Push Gaming, Quickspin, Realistic Games, Red Tiger Gaming,

Relax Gaming, Scientific Gaming, Slingshot Studios, Stakelogic, Thunderkick, Yggdrasil Gaming

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Payment Information

Deposit methods: AstroPay, Maestro Credit Card, MasterCard, Payz, Skrill, Trustly, Visa Credit Card, Bank Transfer, GiroPay, iDEAL, Interac, MuchBetter, Sofort Überweisung

Withdrawal Methods: Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, Visa, Payz, Euteller, QIWI, Skrill, Trustly, WebMoney, PayPal, Sofort, MuchBetter

Currencies: Australian dollars (AUD), British pounds sterling (GBP), Canadian dollars (CAD), Danish krone (DKK), Euros (EUR), New Zealand dollars (NZD), Norwegian krone (NOK), Russian rubles (RUB), South African rand (ZAR), Swedish Krona (SEK), Swiss francs (CHF), US dollars (USD)

Min deposit: £10

Min withdrawal: £10

Users Support

Available Languages: English, German, Norwegian, Portuguese, Spanish

Email Address: [email protected]

Live Chat: yes

Casino Rating

Review

Written by: Daniel C. White, Founder December 2, 2023 at 6:09PM

Last Updated: December 8, 2023 at 6:07PM

Read Time: 5 min.

Slotstars Casino offers an exciting collection of top performing games and a full set of responsible gaming controls. The site is built on one of the most recognized casino platforms, and that’s how you rest assured that the operator has all the tools to deliver a fun and safe gambling experience.  

This casino is licensed in the UK and Malta and therefore can reach players from a variety of different countries. But depending on which version they access, there can be slight differences in terms and conditions. In this Slotstars Casino review, we look at everything from bonuses to withdrawals so that you can know if this gaming site suits you.   

Responsible Gaming 

There are all controls you’ll need to play responsibly, and most of them can be accessed within player account settings: deposit limits, cooling-off, temporary suspension, self-exclusion, time limits and time reminder. Slotstars Casino NZ members are well equipped to stay in control of their gambling.  

Payments 

Players can use a variety of banking methods, check out section 7.14 of the T&Cs to see the list of all available options. There are multiple currencies that the casino accepts such as EUR, USD, GBP, AUD, CAD and others. But the operator automatically assigns it to every account depending on the country. However, it says that making the first deposit in another currency will update your account currency. For UK users the initial currency is GBP. 

Withdrawals 

There are different withdrawal rules that vary depending on your country. UK players have section 8.2 that says that their system applies an individual withdrawal amount per transaction. Players can find their limit in the ‘more info’ section on the withdrawal page. The good news is, there’s no limit to the number of transactions processed and players can request the next one immediately after the previous has been processed.  

• The operator has set the goal to process payments within a few hours. But Slotstars asks to upload any required documents in advance, so that they don’t have to delay withdrawals.  
• Wins of £5,000 and more, as well as jackpots, can take time to get processed because Slotstars NZ Casino will have to verify the win and do some checks.  

For those who access the Malta licensed version of the casino, there are other withdrawal limits. They can only have €10,000 cashed out within 30 days and up to €5,000 per transaction. The payment will be pending until midnight GMT the following day, then it will be passed to the Account Department, which will process it within the next business day.  

Bonuses 

Slotstars Casino welcomes new members with a nice 100% up to €100 + 50 free spins promo. The bonus is unlocked by the first deposit. If you have recently signed up with other gaming sites, make sure to check the Bonus Policy, section 1. It provides a list of casinos that operate under the same license. And if you received a bonus on one of those sites, then you’ll have to wait for 72 hours to claim a bonus at Slotstars Casino. Otherwise, your winnings can be removed.  

There are other promos that the operator can have, and registered players can also get emails with exclusive offers.  

Bonus Wagering 

The welcome offer requires a 30x (bonus+deposit) playthrough. During bonus wagering the max bet is 10% of the original bonus but not more than 5 EUR/GBP. The good news is, bonuses can typically be used within 30 days, which is quite generous. There are a lot of wagering rules, including game contributions and bonus abuse. So, it’s better if you look through the Bonus Policy.  

Games 

Slotstars offers a rich selection of casino games, and the great thing is that you can easily navigate it. There are different categories and filtering options so that Kiwi players can select a desired volatility level, theme, features, min/max bet.  

The content is supplied by dozens of creators, most of them are established companies with numerous hits behind their belts. That’s why exploring this collection should be fun and everyone will be able to find something that ticks all the boxes for them.  

If you don’t know where to start from, the operator has the Popular category you can check out first. It lists all the player-favorite titles. There are also the Jackpot and Daily Jackpot categories as well as Live Casino and Live Game Shows collections.  

Customer Support 

In case there are any questions or issues, New Zealand players can write an email or use the live chat, which is only available between 06:00 and 00:00. There are certain rules of filing a complaint, and you can find them in section 22 of the T&Cs.  

If customers aren’t satisfied with the way a complaint is handled by customer support, they can escalate it to a manager and after that to an alternative dispute resolution (ADR) company. At the time of writing this Slotstars Casino review, the official ADR for this operator is eCOGRA.  

Users can find answers to many questions on the FAQ page. It’s a place that players should probably visit first as there are a lot of things to learn about bonuses and wagering, deposits and withdrawals, account and verification, as well as tips on how to resolve some technical issues.  

Conclusion 

Slotstars is an all-round nice online casino for NZ players. It offers a great collection of games and an extensive responsible gaming tool set. It is licensed in two reputable jurisdictions and offers an extra layer of protection by having eCOGRA as its ADR service.