Restricted Countries: Curaçao, France, French Guiana, French Polynesia, Guadeloupe, Israel, Lithuania, Martinique, Mayotte, Netherlands, New Caledonia, Reunion, Slovakia, Spain, Sweden, Ukraine, United Kingdom, United States, Wallis and Futuna
Software: Amatic Industries, Authentic Games, Belatra Games, Betsoft, BGaming, Big Time Gaming, Blueprint Gaming, Booming Games, 3 Oaks Gaming (Booongo), Casino Technology, Amusnet Interactive (EGT), ELK Studios, Endorphina, Evolution, Evoplay, GameArt, Habanero, Hacksaw Gaming, iSoftBet, Kalamba Games, Microgaming, NetEnt, NoLimit City, PGSoft, Platipus, Play’n GO, Playtech, Pragmatic Play, Quickfire, Quickspin, Red Tiger Gaming, Relax Gaming, Spinomenal, Thunderkick, Vivo Gaming, Wazdan, Yggdrasil Gaming, High5Games, Push Gaming, CT Gaming
Deposit methods: Bitcoin, EcoPayz, Litecoin (LTC), Maestro Credit Card, MasterCard, Neosurf, Neteller, Paysafecard, Skrill, Visa Credit Card, Astropay, ecoVoucher, MiFinity, MuchBetter, WebMoney
Min deposit: $5
Min withdrawal: $10
Available Languages: Chinese, English, Japanese, Russian
Email Address: [email protected]
Live Chat: yes
BitStarz Casino review
This is an internationally recognized brand that can offer top-tier services that meet expectations of even the most demanding gamblers. Punters enjoy an incredible games collection, fast cash-outs, and excellent customer support. BitStarz has received a lot of praise for doing a great job and earned multiple awards. It is also one of the early gambling sites adopting cryptos.
It is definitely among the brightest iGaming stars and a top-tier gambling destination recognized by industry professionals and trusted by casino enthusiasts. There are good reasons to love this operator. Apart from being a fun place to gamble, it’s also safe for those who need extra tools to play responsibly.
To avoid overspending, they can set deposit, loss, bet size, and game session limits along with self-exclusion and the cooling-off period. The great thing is players can set limits by simply going to My Account and selecting the Gambling Limits tab. There’s no need to contact customer support as some casinos require. Deposit limits, however, aren’t available for Bitcoin users.
- Traditional bonuses are combined with a variety of tournaments and challenges making it even more exciting to play there. And when it comes to customer support, that’s what BitStarz is especially proud of. Only experienced and highly knowledgeable staff is allowed to deal with player issues.
- Instant withdrawals are possible thanks to the system that processes requests automatically. Based on the information provided by the casino, gamblers usually wait on average 10 minutes for their money.
BitStarz is sublicensed by Antillephone, which is a Curacao master license holder. That proves to skeptics just how well managed, fair, and successful operators licensed in this jurisdiction can be, despite the lack of regulatory control from the government.
Only a few countries are restricted, including but not limited to USA, UK, France, and Spain. Read section 3.7 of BitStarz T&Cs to learn more.
Games And Software
Around 70 gaming content providers supply the software. The majority of them build BitStarz slots, but some develop table and live casino titles as well. Currently BitStarz offers over 4,000 games and the collection is updated almost every day.
As cryptocurrencies aren’t integrated by all content providers, the selection is somewhat limited. View the special BTC Games collection to easily find titles to enjoy wagering cryptos. At first, suppliers were reluctant to integrate cryptos and only few accepted it. But now their number is growing, and you can bet Bitcoin on some great titles.
BitStarz allows members to have multiple currencies and easily switch between them. So, whenever punters want to have access to the entire BitStarz games library, they can simply add a regular currency, activate it, and upload funds.
BGaming is the provider that stands out by offering provably fair content. Players get a fingerprint of a future game round, which is then used with hash calculators to compare actual results to those generated and hashed.
To easily navigate the library of content, it’s divided into a number of collections. It’s also possible to arrange titles by name A to Z or pick a certain developer. Punters can also mark any game as their Favorite and keep them just a couple of clicks away in their own My Favorites collection. After joining the operator, it’s also possible to view the last played titles that can be located by scrolling all the way down the page.
As a top-tier operator, BitStarz mobile friendly casino is expected to have a huge catalog of cross-platform content, and it definitely delivers on this expectation. The company has integrated the content from dozens of developers and their number is continuously growing. The type of providers that appear on this gambling site varies from young and hardly known to even the hardcore punters to household names.
To see the entire list of content creators, scroll down the Home page until you see the library of content, and then click on the Game Studios. From there, just choose any provider to explore its portfolio. Keep in mind that there are more studios available than those listed there as there are platforms that exclusively distribute content from other providers. Quickfire platform, for instance, features plenty of titles built by numerous Microgaming content partners such as Triple Edge, All41, Just For The Win, and many other studios.
Even though BitStarz already has an outstanding selection of titles, it always sets new milestones. In August 2022 the catalog reached 4k titles with just over 70 providers contributing. The new target was set to 5k and a thousand more of them would be the next goal. So, you’ll always see new content builders added to the roster.
The collection consists of live casino and RNG titles. Both classic and unique choices are provided by several developers. That’s what draws a larger number of punters to this category as modern twists to classics make games much more exciting and engaging. The entire arsenal of table titles plus some less common choices are there for customers.
It’s amazing how many BitStarz live casino titles have been integrated. Punters have well over 100 options to enjoy. Evolution titles make up the majority of the collection with the greatest hits all available at the casino. There are Lightning Roulette, which is a classic game with a boosted max win potential, Craps Live, and a series of thrilling game shows such as Dream Catcher, Mega Ball, and most importantly, Crazy Time, which utilizes a mix of the latest technologies to ensure an immersive experience.
- This would be a nice place for roulette fans. They can choose between multiple classic versions with live dealers or prefer a variety of live auto roulette versions with no human interaction. Instant Roulette is one example. It offers 12 wheels that spin automatically and continuous betting opportunities so that wait time is minimized.
- Blackjack fans will also enjoy a wide variety of options with so many different tables and versions available. There are tables with a limited number of players or unlimited, such as Infinite Blackjack and Power Blackjack. Both of the games allow an unlimited number of gamblers all sharing the same initial hand.
- At the time of writing this BitStarz review, live craps is still something unique and there’s only one live craps game using an industry-first mechanical arm to roll dice.
Evolution also offers some games live streamed from actual casino venues such as Hippodrome in London, Casino Malta, Casino Aviator in Georgia, Dragonara in Malta, and Shangri La in Georgia. A number of localized game versions are specifically designed for major markets.
Along with Evolution, there are VIVO, and Authentic Gaming supplying live dealer titles. These companies aren’t known as innovators, but they complement the catalog.
Slot fans enjoy an extensive slot library supplied by dozens of companies. BitStarz offers high-quality latest games along with some older favorite classics. The huge selection will be overwhelming, especially considering no filtering options are provided and users can only sort titles by name or select a single provider.
As you enter the Lobby, there are two game collections: Top and Trending. To view all-time hits go for the Top collection. If interested in the content that currently draws the most attention then choose Trending. Registered customers can also access their recently played and favorite games. Two exciting categories are worth mentioning.
- Progressive jackpot slots can at times drop massive wins. There aren’t many such titles on BitStarz, and they accumulate different prize pools from small ones that are hit frequently to massive ones that award millions of dollars. Microgaming is the major jackpot supplier, and apart from Mega Moolah it offers a series of network jackpots with mind-blowing pots.
- As Bitcoin becomes increasingly popular in iGaming, a growing number of titles accept cryptos. Sure enough, BitStarz offers an entire suite of games that accept digital currencies. Literally hundreds of options can be tested and played. Still, not all suppliers have jumped on the crypto trend, and you’ll miss out on a few fantastic titles. However, hits like Wolf Gold, The Dog House Megaways, Book of Dead, Reactoonz along with others are crypto-friendly. Bitcoin betting is even possible on some jackpot slots.
New and existing members get many opportunities to grab some extras. Right from the moment they register, they are credited 20 free spins simply for joining. Turnover of x40 is required, and the max withdrawal cap is set to $100, a rather generous and lucrative offer. Check the list of restricted countries in the bonus terms. New customers benefit from four initial incoming transactions along with a nice bag of promos claimed repeatedly or just once.
Welcome Deposit Offers
The series of promo offers made to new customers is quite appealing to encourage uploading funds. The max bonus cap is $100 except for the third bonus that is subject to the $200 max cap. $20 payments are required each time to qualify for the offers.
- The first payment will be matched up to 100USD and 180 FS are the cherry on top. They won’t be released all at once, however.
- 50% of the second and third transactions are credited to the bonus balance.
- The last offer in the pack is 100% for the fourth payment.
Some specific requirements must be fulfilled once 180 FS pack has been claimed. Gamblers have 24 hours to wager uploaded funds one time. Any winnings collected from spins must require 40x wager. Punters should activate spins by accessing a selected game, otherwise, a bag of spins for that day expires. They have another 24 hours to use spins.
The quickest way to complete a playthrough is to spin video slots as they largely contribute 100%. The highest contribution from other categories is 5%. Everything related to contribution is set out in the Bonus Terms. The document also offers the list of slots with 50% and 75% contribution.
Welcome package bonuses expire in 7 days. Other offers expire in 24 hours. Until the turnover is completed, punters aren’t allowed to stake more than $5. It’s recommended to pay a close attention to the Bonus Terms as there are many things to consider and conditions to comply with to successfully clear bonuses. One of them is that free spins credited in Bgaming titles can be only wagered playing slots from the same provider.
This short-term promo had expired. Similar to Slot Wars, still run by BitStarz Casino, Extra Wars was a series of tournaments with cash prizes. So, those who have a competitive spirit and want some additional thrill, Slot Wars is an opportunity to shine. It’s a more long term promo that offers weekly tournaments.
Every week top 150 gamblers share €5,000 in cash and 5k FS. You’ll be happier to grab prize money as they require zero wagering, whereas spins must be wagered 40 times. To climb to the top of the leaderboard is a challenging task as participants face fierce competition.
Players just need to place real money bets on slots to enter the competition. It’s the amount wagered that matters as money is turned into tournament points and points decide the winners. To qualify, gamblers need to have made at least one deposit. Each Slot War is run Sunday to Saturday with prizes credited within 48 hours.
Rook’s Double Cash
This is another old promo that isn’t available anymore. Punters used to get double their standard payout for five of a kind red masks in Rooks Revenge. The casino now runs other interesting promos such as Slot/Table Wars and Welcome Freeroll.
- Table Wars. This time, participants compete playing table games for a chance of winning a piece of a €10,000 prize pool. The pot is shared between the top 40 participants with the top prize of €3,000 going to a leader. Just like Slot Wars, this promo requires at least 1 deposit to be made. It runs every week Monday to Monday and pays in withdrawable cash, not bonus credits.
- Welcome Freeroll is another competition to get extra fun and possibly some extra funds. Only new members are invited to take part, and they can choose 2 freerolls. Each week €1k in prize money is shared among the top 200 participants. Winners are determined based on the biggest bet multiplication received. Unlike the previous promo, freeroll winnings require a 40x turnover.
Of all days in a week, Monday will be an enticing one to upload funds as players get rewarded with 50% extra. This promo is applied to the first €20+ payment on Monday. As usual, the playthrough is 40x. BitStarz reserves the right to lower the percentage to 25% just in case it considers a customer has claimed enough offers in relation to the payments made.
Free Spins on Wednesday
Extra 20-200 spins are available on Wednesdays. Uploaded funds must be played through once before midnight, which should qualify for the spins issued the next day. To unlock 20, 80, and 200 spins payments of €30, €80, and €160 are required, correspondingly. Playthrough is x40.
BitStarz Bonus Codes
All standard promos are issued automatically, but on some special occasions you may get a promo code that can be entered in the Cashier. These codes are usually reserved for the casino affiliates to build special relations. Major affiliates sometimes negotiate better promos for their referrals, but make sure to read bonus details as there can also be special T&Cs.
Deposit & Withdrawal Methods
To cater to punters across the globe, the operator has added multiple payment solutions, and as the name suggests, it focuses on cryptos. To view the entire list of banking options, visit the Payments page. All options along with processing time, and min/max per transaction are described there. Any payment is fee free and processed instantly. As the gambling landscape changes over time, the operator may add or remove options.
Buying casino credits is free and instant. BitStarz minimum deposit is €20 unless cryptos are transferred that each have different min caps. The maximum is capped at €4k. You won’t ever have to decide between different currencies because it’s a multi-currency gambling site. Adding more currencies is super easy and can be done within the Cashier.
Cash-outs are primarily done through cryptos with a few traditional methods still available. The casino has made its name partly thanks to exceeding expectations when it comes to payments. Automatic withdrawals occur unless the system flags account as suspicious.
The smallest amount to request is usually €50 and the max cap is €4k per transaction. Cryptos each have different min/max limits. Small crypto deposits may be tricky as you have to be careful not to enter amount that’s lower than the min threshold. Otherwise, the funds will be gone. They won’t show up on your casino balance or be returned to your digital wallet.
Payment processing can be delayed but that rarely occurs. 1x deposit turnover is required to be eligible for withdrawals. And before a transaction is approved, KYC check may be done, which at times require a phone call.
When Canadian dollars are uploaded, EcoPayz, Interac, Instadebit, and iDebit are the only cash-out methods to choose.
The operator does everything to protect its business from any security threats, and customers should only ensure that their login credentials are kept secure. For those who aren’t bothered too much about security, it’s enough just to set a strong password and not give it to anyone. But there are multiple tools to boost account safety that are accessed within My Account settings.
Choose the Check Account Security button on your settings dashboard to review all available options that help prevent unauthorized access. The key feature to enable is the 2FA, which takes just a few minutes of your time but gives you peace of mind at all times. Another useful tool is the review of active sessions with the opportunity to end any sessions created on devices that aren’t yours.
BitStarz Website Design and Navigation
Users will love simple yet striking website design. It’s user-friendly and ensures no one, even zero-experience customers will have issues navigating. There’s a single menu that lists everything a player may need, including games, promos, and help. Shortcuts to a few key features are also placed at the top, and bottom of the page.
The site has a clean, clutter free design. After signing up, a nice selection of account management options is unlocked. Upload/withdraw funds, switch currencies, manage security settings, claim promos and view your favorite titles. The entire set of Responsible Gaming tools is at your fingertips. It’s great that customers are given the opportunity to manage their accounts on their own.
The BitStarz app isn’t required. Mobile users won’t be disappointed as the site adjusts perfectly to any smaller screen device and looks fantastic. The entire collection of features is available to effectively manage an account. Content-wise, the mobile catalog is just as rich and versatile as the one available on PCs. Navigating the site is as easy and smooth on smartphones as it is on desktop devices.
Hits and Misses at BitStarz Casino
There is hardly anything to dislike about BitStarz. It’s a world-class operator that has set out clear rules, an appealing rewards system, and offers a fantastic content library. Excellent customer support and a full set of account management tools are other things to appreciate. This operator definitely knows what players need and how to provide that.
Smaller things can be pointed out like the min withdrawal is too high relative to the min deposits and limited cash out methods, especially for certain markets. Some would be discouraged that BitStarz holds a license in a jurisdiction that doesn’t properly regulate the industry. But in this case, it doesn’t matter as the casino has built a solid reputation over many years.
- Trusted casino with years of experience and a great reputation
- Massive and ever-expanding collection of titles across all game categories
- Great website usability and plenty of tools to manage player account
- Nice pack of bonuses, giveaways, and tournaments
- Award-winning 24/7 customer support
- Great complaint management
- Fast withdrawals
- Curacao license might be an issue for some punters
- Players from some countries aren’t eligible for any promos (Bonus T&Cs, section 2b)
- Bonus wagering is quite high, but still within an acceptable range
Highly professional and fast BitStarz customer support was recognized by a number of awards. In 2020 BetStarz was the winner in the Best Support category according to Casinomeister. In 2017 it took the Best Casino trophy and Player’s Choice in 2018 by Askgamblers. LiveChat rated the operator’s support 4.5/5, which is excellent. That all means great player support is an integral part of the operator’s services.
BitStarz particularly stresses its commitment to excellent support and states that its operators have extensive experience and know everything about this particular gambling site and the industry as a whole. Friendly and professional support is promised and the promise is kept. BitStarz crypto casino calls its employees responding to players as Support Heroes, and rightfully so.
Customers can casino live chat 24/7. They can also email or contact through one of the popular social networks.
Limits and Licenses
Section 3.3 of the T&Cs details all the rules regarding withdrawals. How it can be done and what are some limitations. To know the maximum withdrawal limits, you can access Cashier or go to the Payments page.
BitStarz is a top-level international operator that holds one of Curacao licenses acquired through Antillephone N.V., which is the safest of four master license holders. Ideally, it could be licensed in a more reputable jurisdiction. But the casino has built such a strong brand awareness and solid reputation that weak jurisdiction shoulnd’t be of players’ concern.
BitStarz Mobile App
No apps available to BitStarz mobile casino users. Punters use a browser to visit the casino on smartphones and tablets. The website has a nice, mobile-friendly design and players will have no problems navigating it on any device. Android or iOS platform users will both have easy access through their browsers.
Is BitStarz Legit
Yes, it’s absolutely legit and trusted by many players around the globe. Some might be skeptical about it having a license in the jurisdiction known for its weak control, but BitStarz has strong principles and quality standards. This operator doesn’t need regulators watching its every move to run a fair and legitimate business.
This is a world-class gambling operator that has excellent support, an amazing games library, and a variety of promos both traditional rewards and engaging competitions and challenges. No doubt it’s a legitimate operator that has built a solid reputation throughout the years.
The operator stays in touch with players via live chat, email, social networks, and third-party resources and is always ready to respond to player complaints. Overall it’s a premium gambling brand that deserves to be trusted.