BitStarz Casino Review

Very Good 8.01
Players from United States not accepted

Basic information


Established: 2014

Restricted Countries: Curaçao, France, French Guiana, French Polynesia, Guadeloupe, Israel, Lithuania, Martinique, Mayotte, Netherlands, New Caledonia, Reunion, Slovakia, Spain, Sweden, Ukraine, United Kingdom, United States, Wallis and Futuna

Licences: Curacao

Software: Amatic Industries, Authentic Games, Belatra Games, Betsoft, BGaming, Big Time Gaming, Blueprint Gaming, Booming Games, Booongo, Casino Technology, EGT Interactive, ELK Studios, Endorphina, Evolution, Evoplay, GameArt, Habanero, Hacksaw Gaming, iSoftBet, Kalamba Games, Microgaming, NetEnt, NoLimit City, PGSoft, Platipus, Play’n GO, Playtech, Pragmatic Play, Quickfire, Quickspin, Red Tiger Gaming, Relax Gaming, Spinomenal, Thunderkick, Vivo Gaming, Wazdan, Yggdrasil Gaming, High5Games, Push Gaming, CT Gaming

Payment information

Deposit methods: Bitcoin, EcoPayz, Litecoin (LTC), Maestro Credit Card, MasterCard, Neosurf, Neteller, Paysafecard, Skrill, Visa Credit Card, Astropay, ecoVoucher, MiFinity, MuchBetter, WebMoney

Min deposit: $5

Min withdrawal: $10

Users support

Available Languages: Chinese, English, Japanese, Russian

Email Address: [email protected]

Live Chat: yes

BitStarz Casino review

This is an internationally recognized brand that can offer top tier services meeting savvy gamblers’ expectations. Players enjoy great games collection, fast cash outs and excellent customer support. BitStarz have received a lot of praise for doing a great job and earned multiple rewards. It is also one of the early adopters of Bitcoin gambling that were able to think ahead of time.

It is definitely one of the brightest stars in this industry and a top tier gambling destination recognized by industry professionals and trusted by many casino enthusiasts. And there are good reasons to love this operator. Keep reading this BitStarz review to find out more.

Apart from being a fun place to gamble, it’s also safe for those who need extra tools to play responsibly. To avoid overspending, they can set deposit, loss, bet size and game session limits along with self exclusion and cooling off period. Great thing is players can set limits themselves by simply going to My Account and selecting Gambling Limits tab. There’s no need to contact customer support as some casinos require. Deposit limits, however, aren’t available for Bitcoin users.

Traditional bonuses are combined with variety of tournaments and challenges making it even more exciting to play there. And when it comes to customer support, that’s what BitStarz is especially proud of. Only experienced and highly knowledgeable staff is allowed to deal with player issues.

Instant withdrawals are possible thanks to the system that processes requests automatically. Based on the information provided by the casino itself, gamblers usually wait no more than 10 minutes for their money.

BitStarz online casino is operated by Dama N.V. that is sublicensed by Antillephone. That proves to skeptics just how well managed, fair and successful Curacao licensed casino can be, even considering lack of regulatory control from the government.

There are a number of restricted countries, including USA, UK, France, Spain and others. For a complete list of restricted territories refer to section 3.7 of the T&Cs. For BitStarz Canada is one of the key destinations.

Games And Software

Games at BitStarz Casino

There are around 40 gaming content providers. Majority of them supply slots, but there are those that develop table and live casino titles as well. At the time of writing this review, BitStarz offers well over 3,000 games in total with new games being added almost every day.

As cryptocurrencies aren’t integrated by all content providers, it’s impossible to bet Bitcoin on all games. That’s why the casino has a special BTC Games collection so that they are easy to find. For some time there were quite few suppliers that integrate cryptocurrency bets. But now their number is increasing and you can bet Bitcoin on some great titles.

Casino BitStarz allows players to have multiple currencies and easily switch between them. So, whenever they feel they want to be able to access full games library, they can simply add one of fiat currencies, activate it and deposit some funds.

BGaming is the supplier that stands out by offering the opportunity to verify game results. Players get a fingerprint of a future game round, and once the round is over, they can use hash calculators to compare actual results with those generated and hashed in advance.

To navigate games library, you have several game categories and a search bar. It’s also possible to arrange titles by name A to Z or pick a certain provider. Players can also mark any game as their Favorite for it to appear in their own My Favorites collection. After signing in, it’s also possible to view last played games. The link to them is available at the bottom of the page.

Table Games

The collection of table games consists of live dealer and RNG titles. There are variety of traditional and some innovative choices provided by several developers: baccarat, multiple blackjack and roulette versions, few poker titles, video poker and some less popular games. RNG titles and even some live dealer games can be played in test mode.

Live Casino

It’s amazing how many live dealer BitStarz casino games there are. There are well over 100 games and tables to enjoy. Evolution titles make up the majority of the collection with all of the greatest hits available on the site. There are: Lightning Roulette, which is a classic game with a modern twist and higher potential, Craps Live and a series of thrilling game shows such as Dream Catcher, Mega Ball and most importantly, Crazy Time, that utilizes a mix of latest technologies to ensure immersive experience.

  • This would be a nice place for roulette fans. They can choose between multiple classic versions with live dealers or prefer variety of live auto roulette versions with no human interaction. Instant Roulette is one of the examples. It offers 12 wheels that spin automatically and continuous betting opportunities so that wait time is minimized.
  • Blackjack fans will also enjoy wide variety of options with so many different tables and versions available. There are tables with a limited number of players or unlimited, such as Infinite Blackjack and Power Blackjack. Both of the games allow unlimited number of gamblers all sharing the same initial hand.
  • At the time of writing this BitStarz review, live craps is still a something unique and there’s only one live craps game using industry first mechanical arm to roll dice.

Live at Bitstarz Casino

Evolution also offers some games that are live streamed from actual casino venues like Hippodrome in London, Casino Malta, Casino Aviator in Georgia, Dragonara in Malta and Shangri La in Georgia. There are also some localized game versions designed for major markets.

Along with Evolution there are VIVO Gaming and Authentic Gaming supplying live dealer titles. These companies aren’t known as innovators, but complement to the collection.


Slot fans enjoy extensive slot library supplied by dozens of companies. BitStarz offers high-quality latest games along with some older favorite classics. There are no filters and players can only sort this huge collection by name A to Z or select a single provider.

In the Lobby there are two game collections: Top and Trending. If you want all time hits then you go for Top collection. If you are interested in those titles that are becoming popular then choose Trending. Registered customers can also access their recently played and favorite games. There are two exciting game categories to point out.

  • Progressive jackpot slots can land you some nice and at times massive wins. There aren’t many of them on BitStarz, but they offer a wide range of prize pools from small several thousand prize pools to multimillion Mega Moolah. Microgaming is the major jackpot supplier in this category, and apart from Mega Moolah it offers another famous progressive jackpot slot, Major Millions.
  • As Bitcoin becoming increasingly popular in the online casino industry, there are more games accepting wagers in cryptocurrency. Sure enough Casino BitStars has lots of games that accept this digital currency: slots, table games, live casino. There are literally hundreds of options. Still not all suppliers have jumped on this crypto trend, and you won’t have a complete games library. But some of the hits like Wolf Gold, The Dog House Megaways, Book of Dead, Reactoonz along with others are available. You’ll even get a chance to enjoy Bitcoin betting on some jackpot slots.

BitStarz Bonus Offers And Perks

New and existing members have numerous opportunities to grab some extras. Right from the moment players sign up, they get 20 free spins at no cost. Turnover of x40 is required and maximum withdrawable amount is $100, a rather generous and lucrative offer. Check the list of restricted countries in the bonus T&Cs. New members get rewards for four first deposits along with weekly offers and other promotions.

BitStarz Bonus Offers And Perks

2-3-4 Deposit Offer

Uploading funds for the first four times unlocks lots of great staff. The very first deposit gets players 100% extra credits and 180 free spins on one of three slots. Spins get credited by 20 at a time for the duration of 9 days. Maximum bonus amount is $100. The same bonus cap is applied to second deposit offer. But this time it’s 50%, not 100%. Another 50% bonus is credited on third deposit with a $200 max. cap. Fourth deposit offer is 100% up to $100.

Minimum $20 must be uploaded to release each of the Casino BitStarz bonuses. There are some specific requirements to fulfill once 180 FS package has been claimed. Gamblers have to wager deposit amount one time within 24 hours. Free spins winnings are to be wagered 40 times.

Every day for 9 days after first deposit players need to activate spins by accessing a selected game. Failure to do that within 24 hours results in offer being expired. 24 hours are also given to use spins. Other than that, general bonus and bonus wagering rules apply.

Easiest way to complete playthrough is to play slots as most of them contribute 100%. Other games, including live dealer ones, contribute 5%. Read Bonus T&Cs, section 7 as it tells which games offer zero contribution. The same section explains which slot titles contribute 75% and 50% and which aren’t eligible for play on bonus credits.

Welcome package bonuses expire 7 days after being credited. Other offers expire in 24 hours. Max bet before wagering is complete is $5. Make sure to read section 20 of Bonus T&Cs as it explains that low risk bets do not contribute towards playthrough. One of the examples of low risk bet is wagering money on red and black at the same time or on player and banker in baccarat.

According to the rule number 22 of the Bitsrarz casino bonus T&Cs, when free spins are credited on games by Bgaming, bonus winnings can be played through only on games by the same provider.

Extra Wars

This used to be a short term promo that isn’t available anymore. Similar to Slot Wars, Extra Wars was a sort Bit Starz casino saga, consisting of a series of tournaments with cash prizes. At the time of writing the review, the operator offers Slot Wars, which are continuously run weekly tournaments.

Every week top 150 gamblers share €5,000 in cash and 5,000 free spins. Cash is withdrawable and requires zero wagering, while winnings from spins must be played through 40 times. Getting to the top must be tough as top 3 positions offer some nice prizes. To participate, players just need to place real money bets on slots. It’s the amount wagered that matters as money is turned into tournament points and points decide the winners.

To qualify, gamblers need to have made at least one deposit. Each Slot War is run Sunday to Saturday with prizes credited within 48 hours.

Rook’s Double Cash

This is another old promo Bitstarz Casino Canada users and players from other eligible countries benefited. The offer isn’t available anymore. Players used to get double their standard payout for five of a kind red masks in Rooks Revenge. The casino now runs other interesting promos such as Slot/Table Wars and Welcome Freeroll, all of which are tournaments.

  • Table Wars is similar to Slot Wars. This time table games must be played to qualify and have a chance of winning a piece of a €10,000 prize pool. This amount is shared between top 40 participants with the top prize of €3,000 going to a leader. Just like Slot Wars, this promo requires at least 1 deposit have been made. It runs every week Monday to Monday and pays in withdrawable cash, not bonus credits.
  • Welcome Freeroll is another tournament to get extra fun and possibly some extra funds. Only new customers are invited to take part and they can participate in 2 freerolls. Each week €1,000 in prize money is shared among top 200 participants. Winners are determined based on the biggest bet multiplication received. This time players are rewarded with bonus money that must be wagered 40 times.

Reload Bonus

Monday is a good day to upload money as players get rewarded with 50% bonus. This promo is applied to only 1st top up on that day of the week and it should be €20+. Turnover is 40x. Bitzstar Casino reserves the right to lower this reload bonus to 25%. This might be the case if the casino thinks that player had too much bonuses in relation to how much he deposited. Qualifying deposit shouldn’t be at least 5th one.

Free Spins Wednesday

Extra 20-200 spins are available on Wednesdays. Deposit must be played through once before midnight of that day to get bonus spins the next day. €30 unlocks 20 spins, €80 and €160 give 80 and 200 spins, correspondingly. Just like Monday Reload promo, it must be at least 5th top up to qualify for the offer. Playthrough is x40.

BitStarz Bonus Codes

Whenever you top up your BitStras Casino real money account, you have an option to enter a bonus code. All standard promos get credited automatically and this option is for some special bonus offerings. You can find promo codes on casino affiliate sites and they can unlock a better welcome package, no deposit spins or other bonuses. Make sure to read bonus terms and conditions before accepting any of them.

Deposit & Withdrawal Methods

All deposit methods are described on BitStraz Casino “Payments” page that is available in the menu at the bottom of the page. All options of uploading funds and cashing out are listed there along with the details on fees, processing time and min/max per transaction. There are eWallets, cryptocurrencies and other solutions.


Topping up account isn’t always free. Deposits made through certain methods will cost you 2.5% in fees. Minimum for most of the deposit methods is €20 and maximum varies from €250 to €4,000.


There are less cash out than deposit methods available, but still good variety of options like eWallets and cryptocurrencies. Withdrawals are said to be instant and free. Minimum is usually €50 and maximum €4,000 per transaction. Cryptocurrencies each have their own min/max limits. The operator warns that if the deposit amount in cryptocurrency is lower than minimum required, it won’t show up on player balance and won’t be returned back.

According to casino rules, withdrawals are instant, but sometimes can take longer. The operator promises to try its best to process requests within one hour. Deposits must be played through one time before cashing out. Casino can call the phone number provided by player as part of the KYC procedure. If phone number can’t be verified, withdrawals won’t be processed.

When deposits are made in Canadian dollars, withdrawals are only possible through EcoPayz, Interac, Instadebit and iDebit.

Hit And Misses At BitStarz Casino

There isn’t much to dislike about BitStarz as this is a top tier operator with clear terms and conditions, variety of bonuses, tournaments and excellent collection of games. Great customer support and full set of responsible gambling tools are other things to appreciate. This operator definitely knows what players need and how to provide that.

Smaller things can be pointed out, like minimum withdrawal being too high relative to minimum deposits and limited withdrawal options especially for certain countries. Some would be discouraged by the fact that BitStarz holds Curacao license. But in this case it doesn’t matter as casino has built solid reputation over many years.

Customer Support

Casino offers highly professional and fast customer support that was recognized a number of times by awards. In 2020 BetStarz was the winner in Best Support category according to Casinomeister. In 2017 it took Best Casino trophy and Player’s Choice in 2018 by Askgamblers. LiveChat rated the operator’s support 4.5/5, which is excellent. That all means great player support is the integral part of the operator’s services.

BitStarz particularly stresses its commitment to excellent support and states that their operators all have 3+ years of casino experience and know everything about this particular gambling site as well as the industry as a whole. Friendly and professional support is promised and that promise is kept. There’s a good reason BitStarz calls their staff responding to players Support Heroes.

Customers can contact support through live chat 24/7. They can also email them or contact through one of the popular social networks.

Limits And Licenses

Bitstarz casino license

Section 3.3 of the T&Cs explains all the rules regarding withdrawals. How it can be done and what are some limitations. If you want to know maximum withdrawal limits, you can access Cashier or go to the Payments page.

BitStarz license is issued in Curacao by one of the territories’ most reputable master license holder, Antillephone N.V. At the time of writing, this is the only license the operator has.

BitStarz Mobile App

At the time of writing the casino review, there is no BitStarz Casino app available to mobile users. Players are advised to use browser to access casino on smartphones and tablets. The casino website has a nice, mobile friendly design and players will have no problems navigating it on any device. Android or iOS platform users will both have easy access through their browsers.

Is BitStarz Legit

Yes, it’s absolutely legit and trusted by many players around the globe. Some might be skeptical about it having license in the jurisdiction known for its weak control, but BitStarz has its own strong principles and high quality standards. This operator doesn’t need regulators watching its every move to run a fair and legitimate business.

Final Remarks

This is a world class gambling operator that has excellent support, amazing games library and variety of promos both traditional bonuses and engaging tournaments and challenges. No doubt it’s a legitimate operator that has built solid reputation throughout years.

The operator stays in touch with players through live chat, email, social networks and third party resources and is always ready to respond to player complaints. Overall it’s a high quality operator that deserves being trusted.

Players can have bonuses right from the moment they join the casino. They get 20 no deposit free spins for registering a BitStarz Casino login. Later, as they deposit they get a Welcome Package worth up to €500 +180 FS. In this package are 100% +180 FS, 50%, 50% and 100% bonuses on 1st to 4th deposits, correspondingly. On top of that there are regular weekly promos such as extra 50% on Mondays and up to 200 freespins on Wednesdays. Welcome Freeroll, Slot Wars and Table Wars are tournaments that offer additional opportunities of collecting extra cash or credits. Casino occasionally advertises other short term promos.
There are options like eWallets (including but not limited to Skrill, Neteller and EcoPayz), bank cards and cryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin, Ethereum). There are also other options like MuchBetter, MiFinity, EcoVoucher.
Yes, this gambling site is absolutely legit. It holds Curacao license and is well recognized by clientele around the world. It treats players fairly and offers high quality services.

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