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Home Casino Rules What Is a Multi-Account and Why Is It Not Allowed in Online Casinos?
Casino Rules, For Beginners
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Daniel C. White
13.03.2021

What Is a Multi-Account and Why Is It Not Allowed in Online Casinos?

Multi-accounting is when one player registers more than once. There are various reasons for players to re-register at the same casino. However, whatever the reason, this is prohibited in casinos, and the players are threatened with a ban for multi-account.

Why do players set up multiple accounts?

The most common reason is to get the same bonus more than once and hope to be able to wager it one day. This could be a no deposit bonus or just a nice welcome bonus that is not available to the existing players. Playing with bonuses that have been wagered becomes much more beneficial.

Online casinos often attract players with decent welcome bonuses. Unfair players create additional accounts to extend the enjoyment of the one-time bonus.

Some people simply forget that they registered at a casino some time ago. This can also happen, given a huge number of gambling websites and the fact that online casino players are generally not loyal. If you play for a long time and change casinos frequently, it is no surprise that old websites may look unfamiliar to you.

How to avoid multi-accounting by mistake?

You can use the same email for registration. When you try to register a second account with the same email, the casino will present you with an error, and you will understand that you have already been to this casino.

What is Considered a Multi-Account?

Not only two or more accounts for the same person are prohibited. It also applies to the IP address and postal address, computer and other devices. For example, if your roommate and you register separately in an online casino at one address, this will be considered a violation of the rules, so be careful. Below is a screenshot of the corresponding rules in Fastpay Casino.

What is Considered a Multi-Account?

9.2. Creating multiple Player Accounts by the same player can lead to termination of all such accounts and confiscation of all funds on the balances. The player shall not provide access to his or her Player Account or allow any third party, including, but not limited to minors, to use the Website.

If you realized that you had previously registered at the casino, contact its support service. They may close one account, and you will play as usual. In this case, make sure that you will be able to withdraw money. You need to save the reply from the support service in case of any problems arising in the future.

How do casinos punish for multi-accounting?

In most cases, the casino just removes the duplicate account and keeps the original one open. If you won something from a duplicate account, you can kiss your money goodbye. You won’t be paid.

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Responsible Gaming: What is it and How to Use it?

The casino will take action based on its Terms and Conditions, whether you knew or not that multi-accounting was prohibited. The terms usually state that duplicate accounts are not permitted, and the casino has the right to retain the funds left on the duplicate account. In some cases, players may also be blacklisted.

The casino rules usually state that players are not punished for multi-accounts created for a valid reason, such as loss of access to the existing account. However, before setting up a duplicate account, you have to contact the operator first, explain the situation and obtain its permission.

Conclusion

In our opinion, it is better to avoid playing in a casino where you opened a duplicate account on purpose or by mistake. It would be naive to believe that the casino will give you its money just like that. Operators monitor this issue, and you won’t be allowed to withdraw the money.

There are lots of casino websites. Find some other option – you can use our rating for this. Many casinos offer good bonuses today, so there is no point in taking risks and being afraid that you won’t be able to withdraw your winnings.

Some believe that casinos can detect a duplicate account at the very moment it is registered. However, they do not take any action until it comes to winnings and withdrawal attempts. We believe that such assumptions may have grounds.

There are often cases when a complaint is filed against a casino for a refusal to withdraw winnings, during which it is found out that the player had a multi-account. At the same time, there are no complaints about the refusal to register because the player already has an account.

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