Restricted Countries: Algeria, Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados, Belarus, Belgium, Belize, Bonaire, Bulgaria, China, Cook Islands, Costa Rica, Croatia, Denmark, Dominican Republic, Estonia, France, French Guiana, Georgia, Gibraltar, Greece, Guam, Guinea, Hungary, Iran, Iraq, Isle of Man, Italy, Jersey, Latvia, Liberia, Liechtenstein, Lithuania, Malta, Montenegro, Netherlands, Panama, Poland, Portugal, Seychelles, Singapore, Sint Maarten, South Africa, Spain, Switzerland, Tanzania, Ukraine, United Kingdom, United States, Vanuatu
Software: Amatic Industries, Belatra Games, Betsoft, Big Time Gaming, Blueprint Gaming, Booongo, EGT Interactive, ELK Studios, Edict, Evolution, GameArt, iSoftBet, Iron Dog, Microgaming, MrSlotty, NetEnt, NoLimit City, PGSoft, Platipus, Play’n GO, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Red Rake Gaming, Relax Gaming, Stakelogic, Thunderkick, Yggdrasil Gaming
Currencies: Canadian dollars (CAD), Euros (EUR), Kazakhstani tenges, New Zealand dollars (NZD), Polish zlotys (PLN), Russian rubles, Ukrainian hryvnias, US dollars
Min deposit: €10
Min withdrawal: €10
Available Languages: English, Finnish, Russian
Email Address: [email protected]
Telephone Number: +442045770756
Live Chat: yes
Feline fans would love to be surrounded by these furry creatures at CatCasino. Cats have got their claws into everything and rule the house. As they enjoy lots of treats, thrilling experiences and overall relaxed environment, that’s exactly what gamblers get there.
The casino is licensed in Curacao, and the document is issued by one of the least popular master license holders, Gaming Curacao. It’s operated by Traflow Media N.V. and at the time of writing this review, CatCasino has no sister brands. It is focused on a few target markets, but provides services to gamblers around the globe with few exceptions.
There are decent withdrawal limits and few tools to prevent problem gambling, including loss limits. Withdrawals are commission free, which is another thing to like about this site. Transaction history as well as bets history is there to help monitor player expenses for a specified period or on games by one of the providers.
Joining the casino is fast and easy as users are asked to provide some basic information. There are multiple payment methods and currencies available, but make sure you pick your currency carefully as after signing up, there won’t be a chance to switch to another one.
Best Cat Casino Games 2021
In total there are around 30 content providers, which mean a lot of games. These are some of the major suppliers that continuously push the boundaries and introduce more thrilling titles and develop advanced technologies. Smaller providers also contribute to the versatility of the collection as they sometimes come up with interesting game ideas.
The collection is nicely organized with multiple game categories. Registered members enjoy their individual collections such as My Favorites and Last Played. It’s also possible to filter the games library by picking any number of providers along with any categories.
Evolution is the sole provider of the live dealer titles. But the amount of games and tables available is immense. CatCasino seems to have the complete Evolution portfolio that consists of some of the most exciting traditional and innovative titles. Overall, players have the following game categories to choose from:
- Live Dealer
- Table Games
- Scratch Cards
Games without Registration
Any game, except for live dealer selection, can be tested in demo mode for free without signing up. Casino guests are welcome to explore the games library for as long as they want to. The only thing that they won’t be enjoying is they can’t have their Favorite and Last Played collections. Other than that, unregistered guests and casino members are on equal ground when it comes to testing games at CatCasino.
This is obviously the number one category to check. Slots at CatCasino are supplied by dozens of developers and there are hundreds of choices, some thrilling and offering highest entertainment value while others are more simplistic and appeal to a smaller audience.
Apart from general Slots collection there are several other slots categories such as Bonus Buy, Megaways and Jackpots. The latter includes titles that offer the opportunity to chase some life changing pooled prizes, including Divine Fortune by one of the industry leaders, NetEnt.
Popular is another category that is largely populated with video slots. These aren’t just regular titles that get released in batches every month. Appearing in this collection are top performing games, some of them having years of success under their belts.
Tight budget isn’t the problem for slot fans as there are penny slots that don’t require having much money. Versatility of the collection is incredible as players get to choose out of hundreds of story lines, lots of mechanics, bonus games versions and features. Every time it can be an absolutely unique adventure. If you are new to online gambling, it’s better you stick to the Popular collection presented at Cat Casino.
Bonuses and Promotions
New members get a series of great offers. What’s so great about them? Well, the first thing is that the maximum amount is decent and varies within the 300-500EUR range and wagering requirements aren’t high. This should compensate for the fact that there’s no standard loyalty program to encourage existing players. At the time of writing this CatCasino review, the operator is still very young and hasn’t rolled out all of its features. That’s why the hope is there will be more promos, including loyalty program in the future.
Extra credits can be won in the weekly tournaments run by the operator. Prize money would be nice to have, especially knowing that all you need in order to participate is to play your favorite games. There aren’t many rules to join and win the tournaments. For instance, gamblers can be asked to play at least 50 spins on slots that are listed in the Popular category and those with the highest number of winning rounds win.
This type of promo is awarded only once, on top of the first deposit. 150 free spins are credited along with 100% match bonus. To claim this welcome pack, players are asked to upload at least 20EUR. Free spin winnings are to be wagered 35 times and only cash wagers contribute.
Players collect nice promos as they get introduced to CatCasino services. Each of the first five deposits earns them some extra credits to extend their gambling time. These promos all have the same min. deposit of 20EUR and wagering requirement of 35x within 7 days.
- Just as mentioned above, new players have a privilege of claiming a Welcome pack. The amount of first deposit is doubled + 150 free spins get credited
- Then they get 50% up to 400EUR on second money upload
- 25% up to 500EUR on third
- 50% up to 400EUR on fourth and
- 100% with 300EUR max amount on fifth deposit
Bonus descriptions don’t provide details on wagering, but there are some rules to be followed and players should know them. These rules can be found in the general Terms and Conditions, section 9. One of the key terms to remember is that max bet during wagering is 5EUR/spin or 0.5EUR/bet line. Exceeding this limit results in bets being voided.
CatCasino also lists certain behaviors that are considered bonus abuse. Read them carefully as these aren’t always obvious. Some of them are: placing max allowed wagers; lowering bet size after a big win and switching to low volatility titles; the amount of deposit is such as to get maximum bonus amount.
This is one of the rare cases when there is no VIP program. But as the operator matures player loyalty will be appreciated. At least that’s what the casino plans. At the time of writing Cat Casino review, 5 first deposit promos are all customers get. With no weekly reload offers, no cashback, no anything.
At any moment there can be some extra promos run by the operator. So, check your email and casino notifications to stay informed of all the occasional bonuses.
CatCasino Deposit & Withdrawal Methods
Customers have a wide range of banking options. Some of them are specific to certain countries, so the actual list of methods for each player varies. The difference isn’t only in the country of residence, but in the currency that is selected. Keep in mind that once selected, account currency can’t be changed. Overall, there are multiple fiat as well as crypto currencies.
How to Withdraw Money
Withdrawal rules are explained in the document called Withdrawal and Refund Policy. Players having at least 10EUR on their balance will be able to request cash outs. But the amount can’t exceed 5,000EUR a day, 10,000EUR a week and 35,000EUR a month. These are quite adequate limits. Every day gamblers can request no more than 2 withdrawals. There are some key withdrawal rules to know:
- When the cash out amount is 1,000EUR or less, the casino has 24 hours to process requests.
- The maximum allowed time for processing withdrawals goes up to 72 hours if the amount is more than 1,000EUR.
- CatCasino doesn’t charge any withdrawal commissions under certain conditions.
In this document the operator also discusses restrictions that are applied by certain payment solutions as well as how much money is allowed to be cashed out per transaction for certain banking methods.
There is another set of cashing out rules explained in section 8 of the T&Cs. According to them, withdrawals must be processed within 7 days after the player account is verified. The document further says that customers are to write an email to casino support requesting withdrawals. 10% fee is charged if deposit isn’t wagered at least 3 times.
Withdrawal rules at this casino aren’t always straightforward, so you should contact customer support to clarify certain rules. What is explained in detail is the list of documents to verify a player account. You can find it in the AML and KYC Policy. Operator has the right to ask for documents that prove the gambler’s identity, address and source of funds. There are specific requirements to these documents, so read the policy carefully.
How to Deposit Money
Players have a range of deposit methods such as bank cards, eWallets and cryptocurrencies. Depending on the country of residence and currency, there’ll be limited choices. The process of depositing is simple and intuitive, money arrives instantly.
Deposit rules are described in the section 8 of the T&Cs. There aren’t many of them and the only important thing to remember is that customers have to use their own accounts to upload funds. Otherwise, it will be voided along with all the winnings. Minimum to deposit is 10EUR.
Tips for Winning at CatCasino
When everything else is equal, high-RTP titles should be of priority as they return on average more. But for a single player a slight difference in theoretical RTP won’t be significant to notice. Volatility would be a more powerful metric to keep in mind when talking about winnings.
Depending on the volatility level, there will be different payout patterns from quite evenly spread, small and frequent wins to less predictable payouts. Understanding your volatility preferences will make a huge difference in the way you perceive your gaming experience.
Another tip would be to incorporate bonuses in your gambling. CatCasino has pretty appealing offers that have decent wagering requirements so that clearing bonus credits becomes a real possibility. The welcome pack worth up to 1,900EUR + 150 free spins is a nice opportunity to make your money last. Tournaments also give a chance of grabbing some prizes by simply playing certain games.
Pros and Cons
Cat Casino is a nice gambling site that has all the necessary features and options. Games collection is impressive with lots of greatest hits; there are a lot of banking methods and currencies; customer support is helpful and polite. Welcome bonuses are quite nice and offer good value.
But there are some cons as well. One of the most significant ones is the fact that Terms and Conditions aren’t always clear and at times can be misleading and contradictory. Another issue is there are no reload bonuses and no loyalty program to encourage existing players to stay in the casino.
CatCasino Customer Support
You can reach customer support via live chat, email, phone or by using a contact form presented on the site. Casino staff seem to be knowledgeable and quick to respond. Those willing to file a complaint should read the Complaints and Notices section of the T&Cs.
Operator describes the complaint procedure to follow. First is to contact casino customer support as soon as possible. In case there’s no solution to the issue raised or player isn’t satisfied with the outcome, CatCasino recommends filing a complaint with their licensor.
Security and Fairness
Casino employs all required technology to ensure a safe and secure environment. But in case players suspect someone got access to their account, they are advised to contact customer support as soon as possible to regain the exclusive control.
This is a fairly nice gambling site with some great stuff going on. As it matures the brand would definitely have more value to offer its players. For now there are certain drawbacks that need to be addressed. Once brand owners put the finishing touches on the project, there will be more things to like.